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DELIVERY QUESTIONS

Below you will find questions and answers about what you can expect and how to proceed to track or manage your delivery.

We currently deliver within the EU, Norway, the United Kingdom, the USA, and Canada. But we are working on adding more markets as we receive inquiries from all over the world.

We currently distribute with Postnord in Sweden and Denmark as well as with DPD to our European markets. We also offer delivery with DHL to most markets.

Our ambition is that your goods will be shipped from our warehouse within 3-5 working days after your purchase occasion.

For trackable delivery options, a tracking link is sent in the delivery confirmation via email or, in some cases, via SMS.

If your package is traceable, it may take up to 48 hours before the tracking link is updated.

If your package is traceable, you can click on the link in the delivery confirmation or alternatively on my pages to follow your order. It may take up to 48 hours before the link is updated from when your package was shipped from our warehouse.

If you do not pick up your package on time, it will be returned to us, and we will then charge a handling fee. Therefore, even if you want to exercise your right of withdrawal, you should pick up your package and send it back to us using the enclosed return label.

Didn't you get answers to your questions?

Contact us and we will help you further with your case.

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